Services
Five things we get called for most. If yours isn't listed, call us anyway.
From "my laptop is acting weird" to "we think someone got into our systems," we handle it, whether that's a household or a small business, a one-time fix or something ongoing.
Computer Check-Up & Malware Removal
Computer running slow, throwing weird pop-ups, or just feels off? We'll figure out what's actually wrong, clean it out, and get it running like it should.
What we do
- Scan your system for viruses, spyware, adware, rootkits, and other malware.
- Remove harmful software and unnecessary programs.
- Fix Internet Browsers redirecting you to random places.
- Perform quality-of-life optimizations.
- Optimize system performance by cleaning temporary files and managing startup tasks.
- Check and update outdated or vulnerable software.
- Recommend and install valid Antivirus if needed. (Antivirus software is not included; however, we can direct you as to where to purchase it)
What you can expect
- A machine that's actually clean, not just quiet for a week.
- A plain-English rundown of what we found and what we did about it.
- It'll be noticeably faster. Most people notice on the first reboot.
- A few honest tips to keep it that way, no scare tactics.
Data Recovery
Deleted something you shouldn't have, or a drive just stopped showing up? Before you assume it's gone for good, let us take a look.
What we do
- Diagnose the condition of your hard drive or storage media.
- Use advanced recovery tools to retrieve deleted, lost, or corrupted files.
- Recover documents, photos, emails, and more from computers, USBs, and external drives.
What you can expect
- A straight answer on what's recoverable. We won't string you along on a lost cause.
- A realistic timeline. Real recovery takes a few days, not a few minutes.
- Your data handled like it's ours to protect, because for a few days, it is.
- Files delivered back to you on a drive or a secure upload, your call.
- A quick word on how to avoid a repeat of this.
Security Consulting
Not sure if your setup is actually secure or just familiar? We'll take an honest look and tell you what's really worth fixing, whether that's a home network or a growing business.
What we do
- Review your current security posture (home or business).
- Identify gaps in device setup, password practices, Wi-Fi/network security, and software usage.
- Recommend practical, budget-appropriate improvements.
What you can expect
- A short list of what to actually fix. Not a 40-page report you'll never open.
- Guidance pitched at your level, whether that's 'I know some terms' or 'explain like I'm five.'
- Hands-on help setting up firewalls, VPNs, or two-factor. We'll do it with you, not just tell you to.
- We're here after, too, if something comes up.
Forensic Investigation
Something happened and you need to know exactly what, not a guess. We dig into the logs and evidence methodically, and hand you findings that hold up, whether that's for your own peace of mind or for lawyers.
What we do
- Collect and preserve digital evidence following forensic best practices.
- Investigate system logs, file access, and user activity to reconstruct the incident timeline.
- Identify attack vectors, compromised accounts, and data exfiltration indicators.
- Deliver clear, defensible findings for internal teams, law enforcement, or legal counsel.
What you can expect
- A real investigation, not a canned checklist. We dig until we have an answer.
- Preservation of evidence suitable for legal or compliance use.
- A detailed investigation report outlining findings, methods, impact, and remediation steps.
- Confidential handling of sensitive information and professional support throughout the process.
Security Assessment
Think of this as an annual physical, but for your systems. We check what's actually configured (not what you think is configured) and tell you what to fix first.
What we do
- Perform a comprehensive audit of your digital environment.
- Check network configurations, user privileges, software versions, and backup policies.
- Assess both technical and human factors (e.g., phishing awareness, device usage).
What you can expect
- A report that tells you what's actually risky, not everything under the sun.
- A fix-this-first list, not a wall of findings with no priority.
- A baseline score, so next time we can show you real progress.
- The option to check back in every so often, if that's useful to you.